CERTIFIED MALL SECURITY GUARD
Thousands of people spend time in a shopping mall every day. Different stores with their own employees, ever-changing customer faces, and the expectations of safety and a relaxed atmosphere make the work of a mall security guard very difficult.
Some situations can escalate easily or even become uncontrollable. Unless you prepare well. This course will help you prepare optimally so you can perform at your best while keeping a safe and relaxed atmosphere for yourself, for the mall employees and – of course – for the customers.
WHAT YOU WILL LEARN:
In an environment with a large number of unfamiliar people circulating, there are several dangers that may arise.
While guests expect to be safe, they are also paying for excellent customer service. In this course, you will learn not only the essential duties of securing a hotel but also how to make it in a strategic way so your guests will feel safe and well.
Not Just Another Course
Your Course Instructor
Oliver is IAPPA’s president and owner of the becker security® group, an accredited IAPPA Academy in Berlin, Germany.
He has been working in military and private security since 1990. Since 1993 he is a Certified Close Protection Agent and instructor for security professionals.
Oliver works worldwide as CCPA, consultant, manager and trainer. He is Founder of the famous SecuKids® – Child Protection Program.
The International Association of Personal Protection Agents was formed in 1989 in the United States of America and is one of the most traditional international associations with members in over thirty countries (and growing), including corporate security teams from international corporations, government agencies, military, police and private executive protection personnel.
IAPPA’s mission is to advocate for and actively contribute to establishing uniform and high-quality standards in the security industry around the Globe. Being one of the oldest and largest organizations of its kind, IAPPA can offer professional training, advice and certified courses for security experts, also being one of the few organizations worldwide to offer a professional, real-world training program in accordance with the highest international industry standards both members and non-members around the world.